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Ensuring Your Customers See a Heart for Service

ID : 47358   
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Come discover how the best companies are ensuring customers feel the heart for service!  Truett Cathy, former CEO of Chick-Fil-A once said “nearly every moment of every day we have the opportunity to give something to someone else – our time, our love, our resources.”  As a service provider, that’s your job.  This interactive course provides insights into the latest customer service trends and how to mold those actions into your customer service.  You’ll learn 7 keys to effective attitudes for service through service companies' philosophies including: Chick-Fil-A’s 2nd mile service; Southwest’s vision; and positivity from the Kid President.  These inspirational and tactical skills will up your ability to provide superior service. 

Class Details

1 Sessions
Weekly - Fri

Location
LFCC Fauquier Campus

Instructor
Mary Bayer 

CEUs : 0.3

Price: 

$69.00


Schedule Information

Date(s) Class Days Times Location Instructor(s)
3/16/2018 - 3/16/2018 Weekly - Fri 2:00 PM - 5:00 PM Warrenton, LFCC Fauquier Campus  Map, Room: FC, Wolk Hall, Rm 205 Mary Bayer 

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