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Resolving Workplace Conflict

ID : 47415   
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Survey after survey confirms that people are working longer and harder at jobs that are more complex and have a wider range of responsibilities. At the same time, the way people work and communicate with one another is changing, creating added stress and complexity. The single function, co-located group is being replaced by dispersed, cross functional teams with diverse areas of expertise. While conflict can lead to discoveries such as new ideas and innovative breakthroughs, it can, if allowed to escalate, result in damage to critical working relationships. Learn how to recognize the signs of escalating conflict and take appropriate action to minimize damage.  Explore two resolution tactics-coach and mediate-and practice the techniques to resolve a conflict. 


Lord Fairfax Community College/Workforce Solutions is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CPsm or SHRM-SCPsm
This program is valid for 4 PDCs for SHRM-CPsm or SHRM-SCPsm. For more information about certification or recertification, please visit www.shrmcertification.org.
 

Class Details

1 Sessions
Weekly - Tue

Location
LFCC Middletown Campus

Instructor
Sheri Bender 

CEUs : 0.4

Price: 

$149.00


Schedule Information

Date(s) Class Days Times Location Instructor(s)
3/13/2018 - 3/13/2018 Weekly - Tue 8:00 AM - 12:00 PM Middletown, LFCC Middletown Campus  Map, Room: MC-Corron CDC Training Rm 206 Sheri Bender 

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