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Travel Agent Training

ID : 49101   
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Language: English

Description: The travel and tourism industry is a $4 trillion industry and growing. Our Travel Agent Training Program teaches students the skills they need to know to start a career in this exciting and rewarding field.

Over the course of your training, you'll learn about the various facets of the travel industry, including ground transportation, the airline industry, hotels and resorts, cruises, tours, international and domestic travel, the reservations process, ticketing and much more.

Taking Off In Travel
This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning activities as well as exercises and thought-provoking case studies to aid in applying the principles presented.

ARC Documents
Here is your ticketing course. Your air traveler will need a ticket and boarding pass to board the aircraft at departure time. The airline tickets used for air travel in the United States are issued, controlled and processed through an Area Settlement Plan administered by the Airline Reporting Corporation (ARC). Here you will cover the ticketing types, forms, policies and procedures per the ARC as well as forms of payment, refunds and exchanges.

Air Fares
Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your clients’ air itinerary. Practice the interpretation of the multiple air transportation taxes and fees applicable to air travel. Air fares are historically difficult to interpret and apply. This course presents the basics in a simple format with many applications to allow you to become proficient.

Air Reservations
Gain the product knowledge and skills (with the exception of automated

Instructor Description: Lisa Wade
Lisa graduated from Brigham Young University with a Bachelor of Science degree in 1986. She went on to attend The Center for Travel Education, now TravelCampus.

She began her travel career as a Corporate Travel Agent for Murdock Travel Management, responsible for booking and providing information to certain corporate accounts. From there Lisa became a trainer, assessing needs and scheduled, planning and instructing employees in specific needed skills.

In 1998 Lisa became the School Director, enrolling and placing students. She hired, trained and scheduled instructors, collected payments and budgeted monies. As School Director Trainer Lisa compiled and updated a procedures manual, assessed progress of, problem-solved, counseled and advised school directors. Lisa also taught the entire travel course with games, activities and techniques to reinforce concepts.

In more recent years, Lisa has been director of Curriculum Design/Development, coordinating textbooks for use in proprietary travel schools, designed and developed Education Systems textbooks into online format for TravelCampus. She has been instrumental in developing online courses for travel and tourism companies and headed all instruction for TravelCampus, ASTA and IATA online courses.

Students need to have access to the internet and a PC or virtual PC for automation courses. All required materials are available online.  Textbooks are available for purchase which parallel course content, if desired, but are not required.

Class Details

Online 24/7

NA - Online

Start Date:upon registration



Schedule Information

Date(s) Class Days Times Location Instructor(s)
Online 24/7 N/A - Online