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Ensuring Your Customers See a Heart for Service

ID : 50374   
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Come discover how the best companies are ensuring customers feel the heart for service!  Truett Cathy, former CEO of Chick-Fil-A once said “nearly every moment of every day we have the opportunity to give something to someone else – our time, our love, our resources.”  As a service provider, that’s your job.  This interactive course provides insights into the latest customer service trends and how to mold those actions into your customer service.  You’ll learn 7 keys to effective attitudes for service through service companies philosophies including Chick-Fil-A’s 2nd mile service; Southwest’s vision; and positivity from the Kid President.  These inspirational and tactical skills will up your ability to provide superior service

Class Details

1 Sessions
Weekly - Fri

LFCC Fauquier Campus

Mary Carroll-Bayer 

CEUs : 0.3



Schedule Information

Date(s) Class Days Times Location Instructor(s)
9/21/2018 - 9/21/2018 Weekly - Fri 2:00 PM - 5:00 PM Warrenton, LFCC Fauquier Campus  Map, Room: FC, Wolk Hall, Rm 202 Mary Carroll-Bayer 

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