Some of us are searching for an assertiveness balance that's just right - not too aggressive and not too passive. Assertiveness skills are crucial to professional and personal development. In this course you'll learn how to feel more assertive in the face of difficult people, control your language by asking for what you need, handle confrontations more gracefully, put ideas forward with confidence, gain more self-respect and use body language to help emphasize your points positively. Bring your biggest assertiveness challenge and an appetite. Class handouts and lunch are provided.