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Identifying Customers

ID : 51585   
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Language: English

Short Description: Most every business today sells something, whether it is a commodity, product, or a service. These companies need someone to purchase goods and services from them, in other words they need to have customers who actually want to purchase what they have. Companies who understand their customers are more likely to deliver exceptional customer service and be profitable. This requires companies to identify who their customers are so they can better fulfill their needs by offering something customers want to purchase. This course discusses how a company can better identify its customers.

Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

Requirements
Internet Access:
Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.

Hardware:
1 GB RAM minimum recommended

PC/Windows:
Windows XP, Vista or 7

Mac computers:
Mac OS X 10 or higher
MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple''s website)

Software:
Google Chrome is the best browser for this course
Cookies MUST be enabled
Pop-ups MUST be allowed (Pop-up Blocker disabled)
Kindle Reader App is needed for many courses (No special equipment needed. This can be downloaded onto your computer.)
Adobe PDF Reader
Adobe Flash Player
Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
PowerPoint Viewer (Use this if you don''t have PowerPoint)

Class Details

Sessions
Online 24/7

Location
NA - Online

CEUs : 0.1

Start Date:upon registration

Price: 

$40.00


Schedule Information

Date(s) Class Days Times Location Instructor(s)
Online 24/7 N/A - Online