Effective coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations, or helping people improve or enhance their work performance, their ability to coach and provide feedback makes the difference between mediocrity and high performance. By helping learners understand the importance of three coaching techniques and how to effectively handle both proactive and reactive coaching discussions, this course helps leaders have more effective and efficient interactions. If class is in the morning, a continental breakfast is included. If class is in the afternoon, a light lunch is included.
Lord Fairfax Community College/Workforce Solutions
is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CPsm
This program is valid for 4 PDCs
. For more information about certification or recertification, please visit www.shrmcertification.org