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Dealing with Difficult People

ID : 56282   
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Language: English

Short Description: There are difficult people in all our lives. These people spend their time not doing what we want them to do, or doing things you don’t want them to do. This course will help you identify those difficult people, understand why they act that way, and teach you to not be their victim anymore. We will look at the ways to identify and assemble effective communication skills that will allow you to get those difficult people, and focus on strategies for dealing with the most difficult behaviors of the people you can’t stand.

Instructor Description: This class is an independent-study course.  Students will have all the resources needed to successfully complete the course within the online material.  A student helpdesk is available for technical support during the course enrollment.

Certification: N/A

Requirements
Internet Access:
Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.

Hardware:
1 GB RAM minimum recommended

PC/Windows:
Windows XP, Vista or 7

Mac computers:
Mac OS X 10 or higher
MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple''s website)

Software:
Google Chrome is the best browser for this course
Cookies MUST be enabled
Pop-ups MUST be allowed (Pop-up Blocker disabled)
Kindle Reader App is needed for many courses (No special equipment needed. This can be downloaded onto your computer.)
Adobe PDF Reader
Adobe Flash Player
Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
PowerPoint Viewer (Use this if you don''t have PowerPoint)

Class Details

Sessions
Online 24/7

Location
NA - Online

CEUs : 2.4

Start Date:upon registration

Price: 

$195.00


Schedule Information

Date(s) Class Days Times Location Instructor(s)
Online 24/7 N/A - Online

Other Class Offerings

ID: 51539

StartDate: upon registration
Online 24/7
Self-Paced